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	<title>MBMM - Your Marketing University &#187; Customer Service</title>
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	<itunes:summary>We help motivated entrepreneurs and business people to easily grow their businesses through marketing without breaking the bank even if they have no idea where to start and are scared of the tools available. Driving Your Marketing is a weekly series where we offer quick and easy tips on how you can improve your marketing message and make sure you are not making the many marketing mistakes we witness every day.</itunes:summary>
	<itunes:author>My Business Marketing Mentor</itunes:author>
	<itunes:explicit>clean</itunes:explicit>
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		<itunes:name>My Business Marketing Mentor</itunes:name>
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	<itunes:subtitle>Marketing tips and tricks in quick easy to digest and implement pieces</itunes:subtitle>
	<itunes:keywords>Marketing Ideas, Marketing Help, Ely Delaney, My Business Marketing Mentor</itunes:keywords>
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		<title>Stop Discounting Prices And Start Adding Value</title>
		<link>http://mybusinessmarketingmentor.com/stop-discounting-prices-start-adding</link>
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		<pubDate>Mon, 10 Jan 2011 23:41:04 +0000</pubDate>
		<dc:creator>Ely</dc:creator>
				<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://mybusinessmarketingmentor.com/?p=2291</guid>
		<description><![CDATA[The surest way to lower the standard and put your business on rocky ground is to keep slashing your prices in order to be the lowest price in town.]]></description>
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		<title>5 Reasons Why Small Business Marketing Is A Daily Essential</title>
		<link>http://mybusinessmarketingmentor.com/5-reasons-small-business-marketing-daily-essential</link>
		<comments>http://mybusinessmarketingmentor.com/5-reasons-small-business-marketing-daily-essential#comments</comments>
		<pubDate>Sat, 09 Oct 2010 17:02:10 +0000</pubDate>
		<dc:creator>Ely</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Relationship Marketing]]></category>

		<guid isPermaLink="false">http://mybusinessmarketingmentor.com/?p=2092</guid>
		<description><![CDATA[Do you know of anyone that is struggling with their small business marketing? Chances are, you do. What is the real cause of their struggle? Is it the economy? Is it their competition? Is it because of a shift in technology? Short answer&#8230; yes! Chances are it is partially because of all of those reasons. [...]]]></description>
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		<title>Your Employee’s Attitude Makes All The Difference</title>
		<link>http://mybusinessmarketingmentor.com/employees-attitude-difference</link>
		<comments>http://mybusinessmarketingmentor.com/employees-attitude-difference#comments</comments>
		<pubDate>Sun, 01 Aug 2010 19:51:04 +0000</pubDate>
		<dc:creator>Cindy</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://mybusinessmarketingmentor.com/?p=1548</guid>
		<description><![CDATA[I will admit that most of the time when I have tire issues on my car I go to Walmart. Generally it is just because they are open. But the other day I was out and noticed that I had a tire that was about half flat. I also realized I had NO cash on [...]]]></description>
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		<slash:comments>5</slash:comments>
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		<title>Don’t Bite The Hand The Feeds You</title>
		<link>http://mybusinessmarketingmentor.com/bite-hand-feeds</link>
		<comments>http://mybusinessmarketingmentor.com/bite-hand-feeds#comments</comments>
		<pubDate>Thu, 01 Jul 2010 00:03:33 +0000</pubDate>
		<dc:creator>Ely</dc:creator>
				<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://mybusinessmarketingmentor.com/?p=1384</guid>
		<description><![CDATA[Recently we had an experience with a local coffee shop that I had to share with you. Now anyone that knows me knows that I spend a lot of time in coffee shops. I like them and I do love a large mocha (or three). I tend to spend a lot of money with a [...]]]></description>
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		<title>What Twilight Can Teach Us About Marketing?</title>
		<link>http://mybusinessmarketingmentor.com/twilight-teach-marketing</link>
		<comments>http://mybusinessmarketingmentor.com/twilight-teach-marketing#comments</comments>
		<pubDate>Wed, 30 Jun 2010 22:57:06 +0000</pubDate>
		<dc:creator>Ely</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://mybusinessmarketingmentor.com/?p=1380</guid>
		<description><![CDATA[So I am still hearing from a bunch of business owners complaining about the “down economy”. I don&#8217;t know about you but my business is growing each and every day. I know of a lot of other businesses doing the same thing. So what is it that makes us different? Well, let&#8217;s look at the [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>It’s About the Little Details, in Life and in Marketing</title>
		<link>http://mybusinessmarketingmentor.com/little-details</link>
		<comments>http://mybusinessmarketingmentor.com/little-details#comments</comments>
		<pubDate>Tue, 15 Jun 2010 06:37:45 +0000</pubDate>
		<dc:creator>Cindy</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Relationship Marketing]]></category>

		<guid isPermaLink="false">http://mybusinessmarketingmentor.com/?p=1164</guid>
		<description><![CDATA[Generally in life we think about the big picture. We set big goals. We make big plans. We look toward the end result. We plan entire events. But without all the little details none of those big pictures would amount to anything. Think about it. Relatively speaking from our vantage point the stars are small. [...]]]></description>
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		<title>How To Market Your Small Business With A Smile</title>
		<link>http://mybusinessmarketingmentor.com/market-small-business-smile</link>
		<comments>http://mybusinessmarketingmentor.com/market-small-business-smile#comments</comments>
		<pubDate>Sun, 13 Jun 2010 06:17:25 +0000</pubDate>
		<dc:creator>Ely</dc:creator>
				<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://mybusinessmarketingmentor.com/?p=1123</guid>
		<description><![CDATA[Let&#8217;s imagine you have a retail location like a local Pizza place. As a small business, you should always be on the lookout for new ways you can market your business and get new customers in the door. You have great food and fair prices. So what should you do next? Mailers. Coupons. Co-op advertising [...]]]></description>
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		<slash:comments>4</slash:comments>
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		<title>How To Increase Sales By Using Customer Surveys</title>
		<link>http://mybusinessmarketingmentor.com/increase-sales-customer-surveys</link>
		<comments>http://mybusinessmarketingmentor.com/increase-sales-customer-surveys#comments</comments>
		<pubDate>Wed, 02 Dec 2009 20:02:55 +0000</pubDate>
		<dc:creator>The Mentor</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Market Research]]></category>

		<guid isPermaLink="false">http://mybusinessmarketingmentor.com/?p=692</guid>
		<description><![CDATA[In today&#8217;s economy most small businesses are focused on trying to get more sales in their business. My question for you is &#8230; Are you focusing on chasing down new customers or are you asking your existing customers what they want from you? Big companies spend millions each year on market research to see what [...]]]></description>
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		<title>How To Increase Sales With Simple Employee Training</title>
		<link>http://mybusinessmarketingmentor.com/increase-sales-simple-employee-training</link>
		<comments>http://mybusinessmarketingmentor.com/increase-sales-simple-employee-training#comments</comments>
		<pubDate>Sat, 05 Sep 2009 16:45:41 +0000</pubDate>
		<dc:creator>The Mentor</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[grow small business]]></category>
		<category><![CDATA[increase income]]></category>
		<category><![CDATA[increase sales]]></category>
		<category><![CDATA[marketing small business]]></category>
		<category><![CDATA[relationship building]]></category>
		<category><![CDATA[selling to existing customers]]></category>
		<category><![CDATA[small business marketing]]></category>
		<category><![CDATA[upsell]]></category>
		<category><![CDATA[upselling]]></category>

		<guid isPermaLink="false">http://mybusinessmarketingmentor.com/?p=581</guid>
		<description><![CDATA[Every business owner knows that customer service is important to keep your customers happy and excited to come back. What most don&#8217;t think about is that your employees are also your main sales people. Everyone from the stock people to the cashier. If you want to increase sales in your business, you need to make [...]]]></description>
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