Customer Service Archive

  • Discount Tire

    Your Employee’s Attitude Makes All The Difference

    I will admit that most of the time when I have tire issues on my car I go to Walmart. Generally it is just because they are open. But the other day I was out and noticed that I had a tire that was about...

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  • FusionTV

    Don’t Bite The Hand The Feeds You

    Recently we had an experience with a local coffee shop that I had to share with you. Now anyone that knows me knows that I spend a lot of time in coffee shops. I like them and I do love a large mocha (or three)....

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  • Twilight

    What Twilight Can Teach Us About Marketing?

    So I am still hearing from a bunch of business owners complaining about the “down economy”. I don’t know about you but my business is growing each and every day. I know of a lot of other businesses doing the same thing. So what is...

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  • Little Details

    It’s About the Little Details, in Life and in Marketing

    Generally in life we think about the big picture. We set big goals. We make big plans. We look toward the end result. We plan entire events. But without all the little details none of those big pictures would amount to anything. Think about it....

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  • Happy Customer

    How To Market Your Small Business With A Smile

    Let’s imagine you have a retail location like a local Pizza place. As a small business, you should always be on the lookout for new ways you can market your business and get new customers in the door. You have great food and fair prices....

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  • Increase sales with Customer Surveys

    How To Increase Sales By Using Customer Surveys

    In today’s economy most small businesses are focused on trying to get more sales in their business. My question for you is … Are you focusing on chasing down new customers or are you asking your existing customers what they want from you? Big companies...

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  • Increase Sales

    How To Increase Sales With Simple Employee Training

    Every business owner knows that customer service is important to keep your customers happy and excited to come back. What most don’t think about is that your employees are also your main sales people. Everyone from the stock people to the cashier. If you want...

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