3 Reasons Why Social Media Marketing Companies Don’t Make Sense For Business

Connect and Form a RelationshipSocial Media is the big buzz word in the marketing world right now. Everyone wants to jump on the bandwagon and use Social Media Marketing in their business. As a business owner Social Media Marketing should be a piece of your marketing mix. It’s a great tool and it’s not going anywhere. As a matter of fact, it’s just going to keep getting stronger as faster and more cool apps come out to connect people even more.

Notice one word in that last statement… “Connect”.

See the thing with Social Media is that it’s all about connecting people. It’s about relationships.

This is why having a Social Media Marketing company run the show for your business is really a bad idea. Think about it.

Your prospects and customers want to have a connection with you
Your company. Your employees. Not a third party company that isn’t part of the company. They are paid to say what they THINK is the right thing. They are going to do research with facts and figures and a bunch of other numbers to impress you with what you think is really important stuff.

But, the connection you have with your customers and prospects is worth much more than a bunch of facts and figures.

You don’t have any clue what’s really going on. You need to keep your pulse on your business and it’s connection with your customers.

Your customers and prospects want to know YOU
I will tell you from personal experience that I get a lot more interaction with my connections in the Social Media world when I post actual life events and what’s going on in my world than I do if I post promotions, articles and just basic business stuff. You need to be real. Show your personality in your Social Media Marketing. Let people know that they are really connecting with someone that is a real person AND that cares.

There isn’t anything wrong with promoting your company as well, but be sure to make a connection as well. It needs to be real.

Your customers are smarter than you think
Today, people are smarter than we give them credit for when it comes to dealing with anything fake. They can see a scam a mile away and a fake “done for you” Social Media profile is just the same. If they don’t feel a connection they will see right through it and drop you in a heartbeat. Not only will they stop following you but they will also feel insulted and stop buying.

I’ve seen it from a ton of businesses where what I see online looks like a polished script written by a robot and not something that a real person thought about.

It’s a huge turn off and doesn’t make me feel at ease with them at all.

Social Media Marketing is a great tool to add to any business but you really have to pay attention to what you are doing and build a relationship with your followers. It’s fine to have someone help get you started but you need to be the one that really makes the connections with your followers. They want to hear from you, not some nameless, faceless geek with a computer on your behalf.

About The Author:
Ely DelaneyEly Delaney is a dad, author, speaker, marketing consultant and Founder/CEO of Your Marketing University. His goal is to teach marketing in a simple easy to understand format that businesses can use to help gain marketing ideas & market their businesses to boost sales.

Are you marketing in sequence? Are you following a strategy or focusing on tactics? Claim your copy of my free “Small Business Marketing Roadmap Report” to find out.

2 Responses to “3 Reasons Why Social Media Marketing Companies Don’t Make Sense For Business”

  • I kind of agree with you there, especially since there is a loss of connection… but depending on your companies structure, out sourcing SM could be a very viable and good approach.

    But I see your point :)

    –PK

  • Ely

    Piotr,

    Thanks for the feedback.

    I think there are a few things that could be outsourced for it but what I see as an issue is the companies that outsource it all for a hands-off approach. That’s where you loose the pulse on it and end up loosing the connection with your followers.

    That’s where I want to make sure people don’t get lost.

    Thanks again.

    Ely

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